Quadrant Knowledge Solutions defines a UEM solution as “a centralized tool through which traditional and non-traditional devices, called endpoints, are deployed, managed, and secured, either through an agent or agentless management.” An ideal UEM solution supports various endpoints with diversified configurations, including mobile devices, laptops, desktops, tablets, and IoT devices. A UEM product ensures an uninterrupted, secure, and consolidated work environment for remote working with OS and application lifecycle management and with the implementation of a varied range of security policies and protocols. With all the basic functionalities, a UEM product is also equipped with additional features such as endpoint discovery, geofencing, and patch management. A few vendors are offering UEM products incorporating AI and ML to simplify and automate performances.

Expanding workforces, evolving technology, remote working, and strategies like BYOD are leading to increasing instances of mismanagement of devices and expanding the organizations’ attack surfaces. Organizations allow workers to access organizational networks via various nonsecure endpoints to provide a flexible workspace. Thus, robust endpoint management and protection have become more critical to ensure security and compliance. Additionally, the influx of IoT devices in organizational networks has led to a further rise in the diversity of endpoints. A UEM solution allows organizations to manage a wide variety of endpoints operating on various OS regardless of the location through one unified solution.