Workflow Management for the Application Lifecycle - RayFlow

Best Practice Workflow for Application Lifecycle Management


RayFlow Dashboard

 

RayFlow is a workflow management solution that collects and provides required information via tasks and phases, tailored to project needs of any complexity level. It operates as joining link between teams and their tools. RayFlow controls and observes the workflow for the overall Application Lifecycle: From license management to deployment, from application owners up to project managers and external stakeholders.

This workflow management solution provides a simple yet flexible administration and operation of projects – for one or more clients at a time. Essential information, such as the current task status, SLAs, categories, etc., is clearly structured and easily accessible within each phase. The invented global search additionally improves the direct lookup of specific tasks.

Feature Highlights    Main focus   Downloads   

Configuration – Maximal Flexibility
RayFlow is deliberately designed for maximal flexibility in order to be able to grow beyond the origins of packaging factory process management and to adapt behavior and control structures to the needs of any business process. The real stunt is not the provision of flexibility itself, but rather embedding it into a user interface that convinces operators and administrators likewise and allows them to interact intuitively.

A workflow management tool does not only have to provide a decent interface for the actual task execution within the flow, but at the same time requires an elaborated administrative environment. In this regard, RayFlow incorporates a web interface that is divided into three primary areas of activity: Management, Administration, Configuration.

Depending on the individual field of operation and responsibility, users have privileges to create new user profiles, generate reports, and to create and configure new projects – regarding SLA conditions, settings of the project specific user interface, and the actual phase flow.

Due to the ability to manage users and their access rights, data visibility, and notifications across project boundaries, RayFlow is a tool that adjusts effortlessly to the requirements of any given case.

Tracking – High Level Transparency
By using the tracking feature, users are able to keep an overview of the current status of project tasks and to assess the status of one specific task as well. Taking over a task or assigning it to another user is a one-click activity – assuming that the user profile is equipped with the required privileges for the latter feature.

With RayFlow, customers obtain a very high level of transparency, which allows for an exact and comprehensive tracking of each and every task. This feature does not only support easy coping with everyday workload within a project, but at the same time provides the level of overview managers need to ensure a successful project progress.

RayFlow Tracking RayFlow Tasks RayFlow Deployment Wizard

Notifications – Stay up to date
Staying up to date has never been this easy and convenient. It is a matter of a few clicks to create notifications for single users or user groups. Intelligent filters are the base for the definition of conditional statements that control which user will be informed about what event. This might be a change to the status of a task within a specific phase, modifications on data fields, or any other event that has been defined within a project workflow. Emails sent as notifications are drawn on templates, which vary based upon the triggering event. Templates are easily adjustable directly from within the RayFlow user interface for a project with the built-in HTML Editor. Applying your corporate design on notification templates is achievable with minimal effort.

Intuitive Handling
RayFlow does not require day-long admissions, endless documentation or expert knowledge. The initial training will usually take not much longer than an hour and will already enable all employees to sue RayFlow productively. A fast implementation into the everyday corporate life and a high user acceptance is assured.

Integration and Standardization
Implementing state-of-the-art and standard conform communication concepts, RayFlow is restrictive where required, and flexible where functional benefits are achievable without any risk.

RayFlow operates modularly
In fact, there is an inevitable trigger for the intensive contact with a vast variety of tools and system environments: the conceptual keynote that RayFlow is the controlling backbone of business processes. A workflow management system does not only have to communicate and interact with a heterogeneous environment, but has to master this in a way that emphasizes on aspects such as security and stability. Even though the tools of the RaySuite product family are optimized to work best in conjunction with each other, the RayFlow data service fully covers 3rd party tool integration as well.

Best Practice Approach
RayFlow makes it easy for you to implement the latest best practice approaches. With role-based access, implementation according to ITIL, comprehensive reporting capabilities, audit, and configurable process phases, which all allow simple and reliable SLA management, Ray Flow’s functionalities and handling are simply unique.

RayFlow is more than a mere interface between applications, as it is a platform for teamwork and cooperation at the very same time.

 

Best-Practice-Workflow for Enterprise Application Lifecycle Management

Enterprise Application Lifecycle Mangement

 

Benefits

Faster Software Rollout

  • Speeds up packaging processes by implementing customer-defined phases
  • Better quality leading to lower reject rates and quicker project completion

Improves Quality

  • Support of best practice processes such as ITIL
  • Implementation of quality monitoring gateways
  • Higher achievement rates in SLA management

Reduce Costs

  • Reliable software deployment
  • Minimization of software mistakes
  • Reduction of helpdesk efforts

Enables Compliance

  • Powerful tracking system for SLA management
  • Audit trail is secured via role-based access
  • Reliable reporting and status updates

Organization

  • Automatization of packaging processes and associated Application Lifecycle processes
  • Connects teams worldwide; from packaging engineer to management

Reporting

  • Individual reports
  • Standard reports
  • Dashboard functionality