1. Data protection statement
2. Responsible entity
If you have a residence or general location of habitation in Europe the entity responsible for data protection is:
Raynet GmbH, Technologiepark 20, 33100 Paderborn, Germany.
If you have no residence or general location of habitation in Europe the responsible entity will be:
Raynet Inc., 10 North Martingale Road, suite 400, Schaumburg, IL 60173, United States of America.
Amendments to this privacy statement may become necessary in the course of further development of our website and the implementation of new legal requirements or new technologies, or in order to improve our service for you.
3. General information on processing personal data
This privacy statement applies to data, including personal data that may be collected about you by Raynet. Personal data is data or a combination of individual datasets by which you can be identified.
We gather, process, and use your personal data in compliance with the data protection laws of the Federal Republic of Germany and the data protection regulations of the European Union. Under no circumstances shall we pass on your personal data to third parties outside the Raynet for advertising or marketing purposes without your consent.
As an international company, we use external service providers. If the data being processed is personal data, appropriate contractual agreements have been made and organizational measures implemented in accordance with the applicable law to ensure the protection of your data.
Within our company, compliance with legal requirements and with this privacy statement is monitored by our data protection officers. Our employees have been trained to handle personal data and have been obligated, in writing, to comply with the data protection regulations.
4. Collection of data
When you use our websites or contact us, we may collect personal information that you provide us such as:
• your name, email address, address, phone number(s);
• IP address and standard web log information;
• Any other information you provide us when using our websites.
5. How we use your data
In providing your personal data you consent to Raynet using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your personal data for the following purposes:
• To create your personal a ccount to our online trading system;
• To process your orders;
• To provide you with your required products and services;
• For sending information to other products and services;
• To be able to contact you in the event of any problem with the delivery of your order;
• To enable us to answer your queries and to inform you of new or changed services;
• To be able to send you marketing offers such as newsletters;
• For processing payments for purchases and other services;
• Managing your account by carrying out credit checks;
• To protect against or identify possible fraudulent transactions;
• If legally permissible, to supply user-specific, unsolicited offers and information on the products and services of Raynet;
• To develop and provide advertising geared to your own personal interests;
• To analyze the use of our products, services and websites;
• To perform surveys on our websites;
• To find out how you discovered our website;
• To determine the effectiveness of our advertising;
• For the implementation of our General Terms and Conditions of Business and other administrative operations of our business.
We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book keeping rules or when there is a legal ground to keep the data, such as an on-going contractual relationship.
6. Your data protection rights as an affected customer
Your rights in relation to Raynet include the following:
• To be informed of the site responsible for storing the data about you;
• To have incorrectly stored data corrected;
• To have data that is no longer required deleted, provided that it is not subject to a retention obligation;
• To revoke at any time the consent issued by you to process and use your personal data that is not required by an overriding legal provision or directly required to complete an existing contractual relationship.
At your request, we will inform you in writing, and in accordance with the applicable law, whether we have stored any of your personal data and, if so, which specific data.
7. Protection of minors
As a rule, children and persons under the age of 18 should not transmit personal data to us without the permission of a/the parent/s or legal guardian/s. We do not request personal data from children and we affirm that we do not knowingly collect personal data from children, to use this data in any way or to disclose data to third parties.
8. Transmission of data over the internet
The internet is an open, global platform. Due to the way in which the internet operates and the system-related risks, all transmission of data carried out by you is at your own risk. Other policies may only apply if we offer you an encrypted transmission route.
9. Security measures
We have taken substantial precautions to ensure the security of your data. The personal data you have entered on HTML pages (contact forms) and that is stored by us shall be transmitted to Raynet in encrypted form (SSL - Secure Socket Layer) via the public data network, and stored and processed at Raynet.
If you register to receive a newsletter, your name and email address will be stored by us. Your data shall only be processed for the purpose of the newsletter you require. Your data shall not be used for any other purpose. Neither shall your data be passed on to third parties by us. You may withdraw your consent to the storage of your data and to receiving the newsletter at any time. To do this, you can use the link provided in the emails sent to you or you can unsubscribe directly via our website.
Raynet’s websites may include links to other websites which don't fall under our supervision. We cannot accept any responsibility for the protection of the privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.
13. Google Analytics
Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of the Raynet websites, to prepare reports on its activities and share them with other Google services. We use Remarketing with Google Analytics to advertise on third party sites to you after you visited our Site. We and our third party vendors, like Google, use first party cookies (such as the Google Analytics cookie) to inform, optimize and serve ads based on your past visits to our Websites.
Google may use the data collected to contextualize and personalize the ads of its own advertising network. This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
Personal data collected: Cookie and Usage Data. Place of processing: USA.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
14. Social Media Plug-ins
As part of Raynet's internet presence, third-party content may sometimes be used (plug-ins). This can take the form of YouTube videos, RSS feeds or graphics of other pages, or social media buttons, such as the Facebook Share button.
If you are on a Raynet website in which third-party content is embedded, a connection with the respective social network may be made. Through this, the content of the buttons may be transmitted to your browser and thus be integrated into the website. This means the respective provider always receives the information that you called up from the Raynet website. It is not relevant whether you are a member of a social network or that you are not logged into one. Furthermore, irrespective of whether you actually interact with the embedded content, information is automatically collected by the social network. The following information can be transmitted here:
• IP address;
• Browser information and operating systems;
• Screen resolution;
• Installed browser plug-ins (e.g. Adobe Flash Player);
• Origin of the visitor (if you followed a link);
• URL of the current page.
If you are logged into a social network while you are using the Raynet website, the information relating to the call-up of the website might be linked to your member data and stored. If you are a member of a social network and you do not want this data transmission to take place, you must log out of the social network before visiting the Raynet website.
If you use one of the plug-ins (for example by using the comment or Share button) the relevant provider can assign the website call-up directly to your profile. This data is transmitted directly to the social network and stored there. Furthermore, the corresponding information is published in the respective social networks and is made visible to your contacts.
Raynet has no influence on the amount of data collected by the social networks. The nature, scope and purpose of the data collection, information on the further processing of the data, your rights in relation to these and setting options for protecting your privacy are explained in the data protection policies of the respective social network.
You also have the option of blocking social media plug-ins through add-ons in your browser and thereby preventing a transmission of data.
16. Your contact person for data protection matters
Should you have any questions regarding the processing of your personal data, you can contact our data protection officers directly. They are also available to help with information enquiries, requests or complaints:
Raynet GmbH, Technologiepark 20, 33100 Paderborn, Germany
At your request, we will inform you in writing, in accordance with the applicable law, whether we have stored any of your personal data and, if so, which specific data.